4 Ways Your Brand Can Improve Customer Experience

Mike HardmanUncategorized0 Comments

The customer journey is not a simple funnel anymore. With the introduction of multiple digital channels, it’s become more complex with touchpoints across multiple channels over time. How do you improve the customer experience while implementing effective touchpoints? Here are four ways you can get started. #1. Sweat the Small Stuff Even the best companies have some gaps in their … Read More

5 Reasons Your Brand Should Consider An Influencer Marketing Campaign

Mike HardmanAdvertising, Content Marketing, Digital Marketing, Influencer Marketing, Marketing Trends, Social Media Marketing0 Comments

“Influencer marketing” seems to be on the tip of every marketer’s tongue this year…But what IS influencer marketing? Influencer marketing is a type of marketing that focuses on using key, industry leaders to drive your brand’s message. This is often done by using social media, and content marketing. Simply put, It can open up a ton of new opportunities for … Read More

5 Emerging Digital Trends That Will Make A Difference In 2017

Mike HardmanDigital Marketing, Marketing Trends, Social Media Marketing0 Comments

In 2016, we saw numerous ups, downs, and unexpected digital trends. As you kick off 2017, prepare to see some exciting developments that may impact your marketing plans. 1. Live platforms – a new media play Live platforms like Periscope and Facebook Live have emerged over the past couple of years, quickly becoming a popular way to engage with customers. … Read More

Is Your Agency Style Without Substance?

Mike HardmanUncategorized0 Comments

We’re all familiar with agencies whose portfolios flash one campaign after another. Take a closer look at their case studies — did they accomplish specific objectives? At Hardman Group, we think through marketing problems and build programs that deliver measurable results. We recently launched a new brand strategy and social media campaign for VISION EASE Lens, a global ophthalmic lens … Read More

3 Questions To Ask About Your Ad Agency

Mike HardmanAdvertising, Advertising Agency0 Comments

You did your homework and hired the ad agency you thought would take care of your brand. Have they? If the answer is no, you’re not alone. Ask yourself three simple questions: Do you like how your agency thinks? Did your agency help solve your marketing problems? Do you like the insights your agency provides you? If you can’t answer … Read More

2016 Election: All About the Message

Mike HardmanMarketing0 Comments

When I last posted, I talked about the advertising lessons then-candidates Donald Trump and Hillary Clinton offered to us. We looked at their strategies through the AIDA lens. Now that we have a winner, we can review the campaigns even further. Donald Trump crafted the winning message and, as Paul Ryan noted, heard something that nobody else heard. He acted … Read More

Trump, Hillary, and Lessons in Advertising

Mike HardmanAdvertising0 Comments

If you’ve followed me for any length of time, you know there are a few things that I repeat, namely strategy and measurement. Make sure you have a strategy and make sure you measure it to know whether or not it’s effective. That’s what we’re about to do thanks to the always-engaging presidential race. Because typical elections feature paid media … Read More

It’s All about the Results

Mike HardmanMarketing0 Comments

Having the most creative campaign ever doesn’t mean a thing if you haven’t achieved your goal. The classic case, of course, remains pets.com. That sock puppet was hilarious! But the site eventually went out of business. Measuring the success of a campaign is crucial to being effective. I’ve written about this before, and it’s so important that I think it … Read More

Why Your Business Should Be Blogging

Mike HardmanBlogging, Content Marketing, Digital Marketing0 Comments

Blogging is easily one of the most important assets to your brand’s inbound marketing strategy, and with the right content, your brand can greatly benefit from blogging’s effects. Blogging works. Let’s take a look at the numbers. Companies nearly double their sales leads by increasing blogging frequency from 3–5 times per month to 6–8 times per month (Hubspot). Websites with … Read More